Shipping policy

Shipping Policy

Thank you for choosing Ckan Springfield Studios LLC for your culinary essential needs! We strive to process and deliver your orders as quickly and securely as possible.

Shipping Rates & Delivery Structure

We keep our shipping rules clear and simple:

Order Subtotal	Shipping Cost	Estimated Delivery Time
$0.00 – $9.99	$5.99 Standard Flat Rate	3 – 7 Business Days
$10.00 and above	FREE Shipping	3 – 7 Business Days

Order subtotals are calculated before taxes and after any applied discounts.

Processing Times

• All orders are processed within 1 to 2 business days (excluding weekends and major holidays) after receiving your order confirmation email.

• You will receive another notification email containing your tracking information once your order has shipped.

Tracking Your Order

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 to 48 hours for the tracking information to become available in the carrier system.

Delivery Address & Correct Information

Please double-check your shipping address during checkout. Ckan Springfield Studios LLC is not responsible for orders shipped to incorrectly entered addresses provided by the buyer. If you notice an error in your delivery address, please contact us immediately at [email protected].

Delays & Lost Packages

If your delivery is delayed or if tracking shows delivered but you haven't received your package, please check your surroundings and neighbors first. If the package remains missing, please contact our support team so we can assist you in filing a claim with the carrier.